Terms & conditions

Hotel

Room rates
The room rates are in CHF per room and night, breakfast included.

Check-in / Check-out / Late Check-out
Check-in from 3 pm. Please let us know should you arrive later than 8 pm.
Check-out 11 am.
Late-Check-out bookable upon availability.

Breakfast
7.30 am until 10.30 am in our restaurant.

Pets
With respect to the next guest we do not accept pets.

Smoking
All our guest rooms are non-smoking rooms. Ashtrays are found outside at the entrance.

Gift vouchers

Schlussel gift vouchers are valid for one year. Expired value gift vouchers will be accepted. For expired connoisseur packages we will deduct the paid value from your bill on departure. No cash refunds on gift vouchers.

Miscellaneous

Methods of payment
Bills up to CHF 1000.00: cash CHF and Euro*, EC-Direct, Maestro, VISA or Master Card.
Bills more then CHF 1000.00: cash CHF oder Euro*, EC-Direct or we send you a bill.
*Bank transfers from abroad must be in CHF. The Euro prices are recommended prices.

Bank transfers
Nidwaldner Kantonalbank, 6370 Stans, Switzerland
IBAN:CH06 0077 9000 2507 87100
SWIFT: NIKACH22
Account: 60-14-3
Clearing: 00779

Boutique-Hotel Schlüssel AG
Oberdorfstrasse 26/Postfach 71
6375 Beckenried/Luzern, Switzerland

Payment conditions
30 Tage net payment terms

Deposit
For bookings of 5 or more nights we kindly ask you for an advance payment. After receipt of 50% of the total amount, within 15 days before your arrival, the booking is secured. The advanced payment can be done via bank transfer (see above) or we can debit your credit-card. In this case we need the following information:

Type of credit card
xxxx xxxx xxxx xxxx xxxx
Valid Thru xx / xx (Month / Year)
xxx (CVC-Code, three digit code on back of the card)
Name of credit card holder

VAT number
CHE-348.204.471 MWST

Cancellation fees for events Your costs
up to 40 days prior to the event Your costs cancellation free of charge
39 to 15 days prior to the event Your costs 50 % of the ordered services
14 to 7 days prior to the event Your costs 80 % of the ordered services
6 to 0 days prior to the event Your costs 100 % of the ordered services
Cancellation fees for rooms Your costs
up to 6 Tage prior to arrival Your costs cancellation free of charge
5 to 0 Tage prior to arrival Your costs 100 % of the total amount
early departure Your costs 100 % of the total amount*

* for max. 3 nights, if the rooms cannot be sold

Travel Insurance
We offer you a travel insurance with ELVIA in order to avoid unnecessary costs in the unlikely case of a cancellation or an early departure. Please note that Alliance insurance acts as contractor, not the Boutique-hotel Schlussel. You can simply complete the travel insurance online. With a single click on the following link you will be re-directed to the website of the partner.

The Gourmet Shop

Packagin and postage
Packaging and postage (within Switzerland) of gift vouchers and connoisseurs-packages are CHF 22.00 in a stock pot and CHF 18.00 in a cherry stone bag. All other postage depends on size and weight.

Banquet information

Extended opening hours
If your event lasts longer than until 1 am we will charge CHF 80.00 per half hour until 2 am.

Cancellation
Should an event (of 12 or more guests) be cancelled, the total amount will be charged.

Corkage
We will gladly serve wine from your private selection.

Corkage
37.5/50 cl 1/2 bottle 25 per bottle
75 cl 1 bottle 30 per bottle
1.5 l 2 bottles Magnum 50 per bottle
3 l 4 bottles Jeroboam 90 per bottle
5 l 6 bottles Rehoboam 160 per bottle
6 l 8 bottles Methusalem 170 per bottle
9 l 12 bottles Salmanazar on demand
12 l 16 bottles Balthazar on demand
15 l 20 bottles Nabuchodonosor on demand
18 l 24 bottles Goliath/Melchior on demand

Smoking
All Boutique-rooms and the restaurant are smoke-free. Ashtrays can be found at each entrance and on the balcony.

Service charge
Should you wish to bring food items for your event CHF 6.50 per guests will be charged.

Music
After midnight all windows must be closed and the music at a normal level until max. 1.30 am.The sound system in the ballroom is for background music. If you would like to bring your own music via laptop, smartphone or DJ, this is only possible via our boxes. Access via Chinch or Clink cable, see technical equipment.

Damages
The event-organizer is liable for any damages.

Special cleaning service
CHF 45.00 per hour will be charged if cleaning needs to be done.

Security
Due to housing being mostly wood no fireworks are allowed to be used near the Boutique-hotel Schlussel.

Prices
Prices are subject to change.